Care Adviser - North

About Anglicare at Home Services:

Anglicare At Home is dedicated to providing compassionate and personalized care to individuals in the community. We strive to deliver services that are in line with our Christian mission, ensuring that every client is treated with empathy, dignity, and respect. As we continue to expand our reach, we are seeking a dedicated and passionate Care Advisor to join our team and make a meaningful difference in the lives of our clients.

As a Care Advisor, you’ll play a vital role in ensuring seniors in the Northern and Western Sydney regions receive the services, care and respect they deserve. You’ll help them stay independent in their own homes while providing guidance that strengthens their wellbeing.

Be welcomed into a collaborative, supportive, and purpose-driven community, where our values of integrity, justice, compassion, and excellence guide everything we do.

Your opportunity

Full Time - Based at Frenchs Forest and travelling across the Northern Sydney region

As a Care Advisor, you’ll work with older clients and their families to assess needs, coordinate services, and ensure support plans are both effective and sustainable. You’ll oversee personalised care while balancing budgets, compliance requirements, and client wellbeing. You’ll be travelling across Northern and Western Sydney region.

With care and compassion, you will:

• Provide person-centred case management that respects each client’s unique needs

• Conduct assessments and coordinate home care services, products and assistive technology

• Monitor and optimise care packages within budget to ensure sustainable service delivery

• Build strong, respectful relationships with clients, families, ACAT teams, health professionals, and brokered services

• Maintain high-quality documentation to meet reporting and legislative requirements

What you’ll bring

You’re a compassionate, organised case manager who thrives on supporting others.

You’ll need:

• Certificate IV in Aged Care, Community Services, or equivalent (minimum)

• Previous experience in Home Care, Community, or Aged Care environments

• Sound understanding of client-centred service delivery and care coordination

• Strong relationship-building and problem-solving skills

• Intermediate computer skills, including MS Office

• Current driver’s licence (and willingness to travel within the region)

Ideally, you’ll also have:

• Diploma in Case Management (desirable)

• Experience supporting clients under the Aged Care Quality Standards

Why Anglicare Sydney?

At Anglicare Sydney, you’ll build a meaningful career in a secure, stable, and values-based organisation, where your work makes a real difference to people’s lives.

Enjoy benefits like:

• Salary packaging – boost your take-home pay with not-for-profit salary packaging

• Ongoing professional development and leadership training

• Fitness Passport – discounted gym membership for you and your family

• Employee Assistance Program and retail discounts at over 400 outlets

Ready to build a career that means more?

Click Apply or submit your resume and cover letter. All applicants will receive a response.

We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, abilities, genders, and cultural backgrounds.